Follow the instructions in the User Manual to correctly set up your hearing aids and measure your ear to find the correct fit.

To control the hearing aids, download the Lexie app, and connect your phone with your hearing aids. You will now be able to set up the hearing aids, adjust them to fit your hearing needs, and manage settings.

If you are younger than 18 years old, do not use this product. You should go to a doctor, preferably an ear-nose-throat (ENT) doctor because your condition needs specialized care. Over-the-counter hearing aids are only intended for users who are age 18 and older.

This hearing aid should not cause pain when inserting it. Remove this device from your ear if it causes pain or discomfort when you insert or place it. To try again, make sure to follow the instructions. If you feel pain or discomfort again, contact the manufacturer. If your pain or discomfort doesn't go away, contact your hearing healthcare professional. You can also report this to the FDA as an adverse event according to the instructions that appear later.

These precautions point out situations that could cause minor or moderate injuries to the user or to the hearing aid:

• You should familiarize yourself fully with the entire contents of this user manual before using the Lexie hearing aid to ensure personal safety and correct use. Contact the Lexie Contact Center for support if you experience unexpected operations or performance.
• Do not attempt to modify the shape of the devices yourself.
• For best results, use hearing aid accessories provided by Lexie Hearing.
• Never leave your devices where small children and pets can reach them.

These warnings point out situations that could cause serious injuries to the user or to the hearing aid:

• In some acoustic environments, over-amplification can cause discomfort and damage to the patient's hearing.
• Do not use your device in explosive or oxygen-enriched areas.
• Allergic reactions to hearing aids are unlikely. However, if you experience itching, redness, soreness, inflammation, or a burning sensation in or around your ears, inform a hearing healthcare provider and contact your physician.
• You may notice accelerated accumulation of earwax when using your hearing aid. This is normal, but see your hearing healthcare provider if you continue to have difficulty.
• In the unlikely case that any parts remain in the ear canal after the removal of the hearing aid, contact a physician immediately. Report the event to your hearing healthcare provider as soon as possible.
• Remove your hearing aids for CT and MRI scans or other electromagnetic procedures.
• Never leave your hearing aids and/or charging case where small children and pets can reach them.
• If you feel pain in or behind your ear, if it is inflamed, or if skin irritation or accumulations of earwax occur, please check with a hearing healthcare provider, preferably an ear-nose-throat (ENT) doctor.
• If you have active implantable devices, please keep magnets (ie. the charging case) at least 6 inches away from the active implant.
• Do not cover the whole charging case while charging with the charging cable (e.g. with a cloth).
• Please do not share your hearing device with other people.
• Sleeping with your hearing aids in is not recommended. Risks vary from damaging your hearing aids to experiencing discomfort and/or feedback. But with some research, you will find that there are many assistive devices available to you such as wake-up alarms that can be placed under your pillow or wristbands that vibrate when you have a phone call.
• Contact Lexie customer service for support if you experience unexpected operations or performance.

Please note that we are unable to ship this product outside the contiguous United States. We apologize for the inconvenience.